FAQ & Troubleshooting

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17 articles in this collection
Written by Etienne and Robi (coFounder @Jitter)

Import Jitter animation to Figma

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Exporting to Lottie (beta)

Everything you need to know about exporting Jitter files to Lottie, the Figma to Lottie export flow, and more.
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Written by Robi (coFounder @Jitter)
Updated over a week ago

What is the max duration of a scene?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

My colors don't look the same in the exported video

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I collaborate on my file?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Video tutorials

Tips & tricks and tutorials to learn how to master Jitter are available on our Youtube channel
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Written by Robi (coFounder @Jitter)
Updated over a week ago

What browser can I use?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Do you support Arabic and other right-to-left languages?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

The Jitter website does not load, what should I do?

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Written by Etienne
Updated over a week ago

Can I use Jitter on my phone?

Is there a mobile version for Jitter? Can I edit Jitter animations on my phone? Find out about Mobile usage of Jitter in this article.
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Written by Robi (coFounder @Jitter)
Updated over a week ago

Troubleshooting export issues

You don't see the download button? Export is stuck? Experiencing issues downloading your files? Here's a list of solutions.
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Written by Robi (coFounder @Jitter)
Updated over a week ago

I didn't receive the login email, what should I do?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

I only see a blank page after I log in, what should I do?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Does Jitter support audio?

Can I add music to my Jitter file? How to export my Jitter file with sound?
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Written by Robi (coFounder @Jitter)
Updated over a week ago

How to export with transparent background on Jitter?

Export videos with transparent background, transparent background gif export, limitations of transparent background exporting
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Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I export in 2x?

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Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I use Jitter offline?

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Written by Robi (coFounder @Jitter)
Updated over a week ago