FAQ & Troubleshooting

Import Jitter animation to Figma

Written by Robi (coFounder @Jitter)
Updated over a week ago

Exporting to Lottie (beta)

Everything you need to know about exporting Jitter files to Lottie, the Figma to Lottie export flow, and more.

Written by Robi (coFounder @Jitter)
Updated over a week ago

What is the max duration of a scene?

Written by Robi (coFounder @Jitter)
Updated over a week ago

My colors don't look the same in the exported video

Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I collaborate on my file?

Written by Robi (coFounder @Jitter)
Updated over a week ago

Video tutorials

Tips & tricks and tutorials to learn how to master Jitter are available on our Youtube channel

Written by Robi (coFounder @Jitter)
Updated over a week ago

What browser can I use?

Written by Robi (coFounder @Jitter)
Updated over a week ago

Do you support Arabic and other right-to-left languages?

Written by Robi (coFounder @Jitter)
Updated over a week ago

The Jitter website does not load, what should I do?

Written by Etienne
Updated over a week ago

Can I use Jitter on my phone?

Is there a mobile version for Jitter? Can I edit Jitter animations on my phone? Find out about Mobile usage of Jitter in this article.

Written by Robi (coFounder @Jitter)
Updated over a week ago

Troubleshooting export issues

You don't see the download button? Export is stuck? Experiencing issues downloading your files? Here's a list of solutions.

Written by Robi (coFounder @Jitter)
Updated over a week ago

I didn't receive the login email, what should I do?

Written by Robi (coFounder @Jitter)
Updated over a week ago

I only see a blank page after I log in, what should I do?

Written by Robi (coFounder @Jitter)
Updated over a week ago

Does Jitter support audio?

Can I add music to my Jitter file? How to export my Jitter file with sound?

Written by Robi (coFounder @Jitter)
Updated over a week ago

How to export with transparent background on Jitter?

Export videos with transparent background, transparent background gif export, limitations of transparent background exporting

Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I export in 2x?

Written by Robi (coFounder @Jitter)
Updated over a week ago

Can I use Jitter offline?

Written by Robi (coFounder @Jitter)
Updated over a week ago