In some rare cases, the progress bar of the export may be stuck at in the middle, and you can't see the button to download your GIF or video.

Solution 1: Export from the latest version of Google Chrome on a computer

Jitter is currently optimized to run on the latest version of Google Chrome for desktop: if you are using another browser, please try again with Chrome, from your computer (not from a mobile device).

Solution 2: Try the "alternative export" method presented at the bottom of the export page.

Solution 3: Change the export format

Even with the latest version of Google Chrome our export flow may still fail on Linux/Android OS. If this is your case, you can switch the export format from mp4 to webm.

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