# Jitter Help Center

> How can we help you today?

## Getting Started

- [Learn about what Jitter is](https://help.jitter.video/en/articles/12089209-learn-about-what-jitter-is.md): Meet the fast, simple way to create motion design
- [A quick tour of the interface](https://help.jitter.video/en/articles/12597029-a-quick-tour-of-the-interface.md): Get familiar with the key elements that make up Jitter
- [Create a new file](https://help.jitter.video/en/articles/6498727-create-a-new-file.md): Start from scratch, import from Figma, or remix a template
- [Manage your layers](https://help.jitter.video/en/articles/14037746-manage-your-layers.md): Create and organize layers in the Layer list
- [Understand the Design panel](https://help.jitter.video/en/articles/14111422-understand-the-design-panel.md): The building blocks for a clean, polished design
- [Make your first animation](https://help.jitter.video/en/articles/14111550-make-your-first-animation.md): Animate layers in seconds using presets and AI, or make your own custom animations
- [Work with the Timeline](https://help.jitter.video/en/articles/14111802-work-with-the-timeline.md): It's not about where, but when
- [Create advanced animations](https://help.jitter.video/en/articles/14136797-create-advanced-animations.md): Use Jitter to design motion that feels alive
- [Collaborate on your files](https://help.jitter.video/en/articles/14136735-collaborate-on-your-files.md): Design, discuss, and polish as a team
- [Export your work](https://help.jitter.video/en/articles/5369843-export-your-work.md): Get ready to share your animations with the world

## Plans & Billing

- [Understand Jitter's supported payment methods](https://help.jitter.video/en/articles/5366898-understand-jitter-s-supported-payment-methods.md): Learn how we process your subscription payments and what payment methods are accepted
- [Switch from a monthly to yearly plan](https://help.jitter.video/en/articles/5366939-switch-from-a-monthly-to-yearly-plan.md): Switch from monthly to yearly billing to save on your subscription
- [Apply for Jitter for Education](https://help.jitter.video/en/articles/6545337-apply-for-jitter-for-education.md): Benefit from Jitter's advanced export features for free as a a student or educator on our Education plan
- [Apply for Jitter for Nonprofits](https://help.jitter.video/en/articles/14666396-apply-for-jitter-for-nonprofits.md): Elevate your nonprofit's storytelling with free access to premium features
- [Understand SSO and when you need it](https://help.jitter.video/en/articles/14722901-understand-sso-and-when-you-need-it.md): Understand Single Sign-On for your team
- [Update your payment method](https://help.jitter.video/en/articles/15552343-update-your-payment-method.md): Add or update the card on your subscription
- [Download your invoices](https://help.jitter.video/en/articles/14666201-download-your-invoices.md): Find and download your past invoices
- [Choose a paid plan that's right for you](https://help.jitter.video/en/articles/14809073-choose-a-paid-plan-that-s-right-for-you.md): Not sure which Jitter plan fits your needs? Here's a quick guide to help you decide.
- [Edit your billing information](https://help.jitter.video/en/articles/15552504-edit-your-billing-information.md): Keep your billing details accurate and up to date
- [Change your billing email](https://help.jitter.video/en/articles/7238242-change-your-billing-email.md): Update where your invoices and receipts are sent

## Workspace, Files & Account Admin

- [Choose a login method](https://help.jitter.video/en/articles/14722606-choose-a-login-method.md): Log in with Google, email, or a password
- [Request to join a workspace](https://help.jitter.video/en/articles/15262760-request-to-join-a-workspace.md): Find your team and collaborate in Jitter
- [Invite team members to your workspace](https://help.jitter.video/en/articles/14808633-invite-team-members-to-your-workspace.md): Bring your team into your Jitter workspace
- [Assign workspace roles and permissions](https://help.jitter.video/en/articles/14782494-assign-workspace-roles-and-permissions.md): Understanding the administrative roles in Jitter
- [Add your company logo to your workspace](https://help.jitter.video/en/articles/15449771-add-your-company-logo-to-your-workspace.md): Brand your workspace with your company logo
- [Copy, rename and delete files](https://help.jitter.video/en/articles/5408602-copy-rename-and-delete-files.md): Manage your files with a few quick clicks
- [Move files](https://help.jitter.video/en/articles/15421996-move-files.md): Get your files where they need to go
- [Import CSV to batch create multiple files](https://help.jitter.video/en/articles/15445665-import-csv-to-batch-create-multiple-files.md): Batch create artboards for ease and efficiency
- [Comment in Jitter](https://help.jitter.video/en/articles/11864080-comment-in-jitter.md): Post comments to share feedback, ask questions, and spark discussions with your teammates directly on the canvas.
- [Cancel your subscription](https://help.jitter.video/en/articles/14666211-cancel-your-subscription.md): End your subscription in a few clicks
- [Delete your account](https://help.jitter.video/en/articles/14974810-delete-your-account.md): Permanently close your Jitter account
- [Delete your workspace](https://help.jitter.video/en/articles/14974773-delete-your-workspace.md): Permanently remove a workspace you no longer need

## Troubleshooting

- [My export is stuck, slow, or won't complete](https://help.jitter.video/en/articles/15252373-my-export-is-stuck-slow-or-won-t-complete.md): Fix exports that are slow or stuck
- [My export is showing an error](https://help.jitter.video/en/articles/15252376-my-export-is-showing-an-error.md): Fix common export errors and warnings
- [I was charged after I canceled my subscription](https://help.jitter.video/en/articles/14666237-i-was-charged-after-i-canceled-my-subscription.md): Understand charges after cancellation
- [My paid subscription isn't showing on my account](https://help.jitter.video/en/articles/14666273-my-paid-subscription-isn-t-showing-on-my-account.md): Find a missing paid subscription on your account
- [I didn't receive a login or invitation email](https://help.jitter.video/en/articles/5405267-i-didn-t-receive-a-login-or-invitation-email.md): Troubleshoot missing login and invite emails
- [I only see a blank page after I log in](https://help.jitter.video/en/articles/5405350-i-only-see-a-blank-page-after-i-log-in.md): Fix a blank screen after logging in
- [Jitter isn't working offline](https://help.jitter.video/en/articles/5805422-jitter-isn-t-working-offline.md): Understand Jitter's internet connection requirements
- [Right-to-left language isn't working](https://help.jitter.video/en/articles/5856330-right-to-left-language-isn-t-working.md): What to know about right-to-left language support